Verified

Unplanned: Amazon US-EAST-1 Region Down

18:37 Oct 22 2012 West Virginia, USA

Description
Can't reach our instances...this is what the Dashboard says:




10:38 AM PDT We are currently investigating degraded performance for a small number of EBS volumes in a single Availability Zone in the US-EAST-1 Region.

11:11 AM PDT We can confirm degraded performance for a small number of EBS volumes in a single Availability Zone in the US-EAST-1 Region. Instances using affected EBS volumes will also experience degraded performance.

11:26 AM PDT We are currently experiencing degraded performance for EBS volumes in a single Availability Zone in the US-EAST-1 Region. New launches for EBS backed instances are failing and instances using affected EBS volumes will experience degraded performance.

12:32 PM PDT We are working on recovering the impacted EBS volumes in a single Availability Zone in the US-EAST-1 Region.

1:02 PM PDT We continue to work to resolve the issue affecting EBS volumes in a single availability zone in the US-EAST-1 region. The AWS Management Console for EC2 indicates which availability zone is impaired.



- Ivan



Update 10/22/2012 12:30PM PST:


Problems began at 10:38 AM PDT when Amazon's US-EAST-1 Region started experiencing degraded performance for a small number of EBS volumes in a single Availability Zone” in the N. Virginia Zone. It took down several websites that utilize Amazon’s AWS for hosting, including Reddit, Coursera, Flipboard, FastCompany, Foursquare, Netflix, Pinterest, Airbnb, and more.



22nd Oct 3:51 PM PDT We are making steady progress in recovering the affected RDS instances in a single availability zone in the US-EAST-1 region. RDS instances in other availability zones in the region are operating normally. Customers with automated backups turned on for an affected Database Instance do have the option of initiating a Point-in-Time Restore operation as per our previous post.



22nd Oct 5:37 PM PDT We have recovered almost all of the affected Multi-AZ RDS instances and we are making good progress in recovering the remaining Multi-AZ and Single-AZ instances in the affected availability zone in the US-EAST-1 region. RDS instances in other availability zones in the region continue to operate normally.



22nd Oct 7:35 PM PDT We continue to make progress bringing the remaining RDS instances back on-line in the affected AZ. Customers can launch new database instances. RDS instances in other unaffected AZs in the region continue to operate normally.



22nd Oct 9:10 PM PDT We are continuing to bring the RDS instances back on-line in the affected AZ. As noted before, customers with impaired RDS instances do have the option to initiate a Point-in-Time Restore operation or launch new database instances. RDS instances in other unaffected AZs in the region continue to operate normally.



23rd Oct 12:09 AM PDT We continue to make steady progress in restoring connectivity to the remaining DB Instances in the affected AZ. As a reminder, customers with automated backups turned on for an affected DB Instance have the option of initiating a Point-in-Time Restore operation. This will launch a new DB Instance using a backup of the affected DB Instance from before the event.



23rd Oct 2:25 AM PDT Our recovery process to bring remaining RDS instances back on-line in the affected AZ is continuing at a steady pace. Customers can launch new database instances. As noted before, customers with impaired DB instances do have the option of initiating a Point in Time Restore operation.



23rd Oct 4:00 AM PDT We are making steady progress bringing back remaining RDS instances back on-line in the affected AZ. RDS instances in other unaffected AZs in the region continue to operate normally.



23rd Oct 6:37 AM PDT We continue to make progress towards restoring access to the remaining DB Instances in the affected Availability Zone. The service continues to operate normally for the rest of DB Instances in the Region.
Credibility: UP DOWN 0
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