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UNPLANNED: Bandwidth / Dash Fort Wayne Outage DS3 down.

21:50 Jan 24 2013 Fort Wayne, IN, USA

Description
Bandwidth reporting DS3 down due to man hole fire in Fort Wayne, IN. This is affecting inbound dialing for my customers. No ETA on repairs.

It is affecting inbound calls to this number 260-484-1533. We are working with the carrier to get this back up but I do not have an ETA yet. I will keep you posted on this.

- David Thompson

UPDATE: 1/24/2013 9:45PM PST
Bandwidth.com reports that all services to the network have been restored as of 09:00 p.m. EST. We have not received the all clear from our carrier yet. This will be the final update unless there are further issues in this market. If you feel that you could have been impacted and / or missed the initial notification, please feel free to open a ticket for our NOC team to assess and determine whether or not your issue was related to the initial outage. You can open a ticket by sending an email to the following address:
(carrieroutage@bandwidth.com), and a ticket will automatically be opened to us. This is the preferred method to open a ticket during an outage.

- Jered Morgan
Credibility: UP DOWN 0
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