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Unplanned: Google Outage (Gmail, Drive, Calendar, Play, Chrome Sync Affected )

09:00 Dec 10 2012 Mountain View, CA, USA

Unplanned: Google Outage (Gmail, Drive, Calendar, Play, Chrome Sync Affected )
Description
Gmail was met with a #502 error reported around 9:00AM PST. This was not a total outage however rumor has it authentication system is probably to blame.



If anyone has more insight into this outage feel free to pipe up here.



The service has been restored with google's canned response below:

12/10/12 12:10 PM

The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.


Update December 11, 2012

As reported on google's developer forum the outage was related to a faulty load balancing configuration change that affected products including Chrome's sync service.

Here's the Incident Report - Gmail Partial Outage as to what happened during the 18 minutes, from 8:54 to 9:00 AM and then from 9:04 to 9:16 AM PST.
Credibility: UP DOWN 0
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